Communication Styles Workshop Series
Effective communication remains one of the most valuable skills at all levels within professional and academic environments. An understanding of the very different ways people express themselves, process information, make decisions and respond to others is vital to avoiding misunderstandings, frustration and reduced collaboration.
This short programme introduces participants to the four communication styles, providing a foundational understanding of communication differences by grouping common behavioural tendencies into distinct styles. Participants will identify their own preferred communication style and reflect on how this influences their interactions with colleagues, clients and stakeholders. They will then go on to practice tailoring how and what they communicate to others to build more productive relationships within diverse teams.
Prerequisites:
None
Delivery Mode(s):
Face to Face, Hybrid
Timing:
2 x 3-hour workshops
Key Learning Outcomes
By the end of this workshop series, participants will be able to:
✓ Describe the communication styles model, the characteristics of each individual style and the important strengths each style brings to an organisation
✓ Understand their own communication style and how this impacts their day-to-day interactions with others
✓ Identify the communication styles of others based on a range of cues and environmental characteristics
✓ Recognise how each communication style reacts in differencing situations and when under stress
✓ Understand common drivers of motivation specific to each communication style
✓ Explain the importance of tailoring their communication style for more impactful communications with other styles
✓ Demonstrate experience applying the communication styles model to one or more scenarios directly related to their roles